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Users who choose to access the general site content and free readings only, and who do not create an account with Tarot Remedy, do not need to provide us with any data at all, so if that is your chosen method to use the website, we don’t have any of your personal data.
Users who choose to create a free account with us do so by providing an email address, a password, a screen name and a date of birth.
The email address is used as the unique identifier for your account, and also to send you any important notices about your account. If you choose to opt-in to our Tarot Remedy Mail service, then we use your email address to send you emails weekly, or on an alternative time frame that you set in your user profile settings. Because of the volume of the emails we send out, and in order to ensure we deliver them reliably and efficiently, we use Amazon's simple-email-service to do this. Obviously, in order to do their job, Amazon are provided with your Tarot Remedy email address.
Your password is stored in an encrypted form, so even in the unlikely event of a security breach of our database (which has never happened in TR’s history online), your password is not readable and should be perfectly secure.
The screen name you choose is simply used to address you on the website and in emails by a name you like to be called. Your d.o.b is used to calculate your numerology life path number for you, and to send you a happy birthday email once a year if you opted in to Lotus Mail.
Anyone who purchases a product from the website must create a user account, and the purchase transaction is also saved to the database with your account details. If you purchase a physical product (like the Tarot Remedy Deck) we require a ship-to address and that is obviously also saved with your account. We do not collect or store any financial data.
We also store the IP address of registered users when they register and log in. This is basically a standard function of the coding framework which Tarot Remedy is built upon, and the only occasional use we may at some point make of it would be as an aid to assisting users with customer service issues, or perhaps in protecting against malicious users.
If you use our contact form to send us a message, this creates a message ‘ticket’ on our system which stores the data you entered into the contact form, so that we can read your message and reply to it.
If you save a reading, we obviously store the name that you give it on your account, and if you use the Ai readings we store the question you asked in the same way.
With the exception of Amazon who send out our emails for us, and the technical support administrators of our webhost, and OpenAi who provide the Ai Language model we access for the Ai readings if you use them, no other third party has access to any of the data we store as far as we are aware.
You may contact us at any time and request we delete your account and all your personal data, or you can do this yourself by using the ‘Delete My Account’ button in your account settings.
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